1. Who We Are
Marvon is an independent fitness coaching studio operating from Kuala Lumpur, Malaysia. Our registered address is 57, Jalan Ceylon, 50200 Kuala Lumpur, Malaysia. You can contact us at [email protected] or by telephone at +60 3-7251 6843.
Marvon is an independent wellness resource focused on everyday nutrition and active lifestyle practices. The content is not affiliated with any governmental or institutional body.
2. Data We Collect
We collect personal data through the following channels:
- ■Contact form submissions: name, email address, enquiry type, and message content.
- ■Email correspondence: any personal information you include when contacting us directly by email.
- ■Session intake documentation: training history, movement assessment findings, and goal-setting notes collected in person at the studio.
- ■Website analytics: anonymised traffic data collected via cookies (see our Cookie Policy for details).
We do not collect sensitive categories of personal data (such as health information) through this website. Health-relevant details gathered during studio intake sessions are handled under a separate client agreement.
3. How We Use Your Data
Data collected is used for the following purposes:
- ■Responding to enquiries and scheduling consultations.
- ■Delivering and managing ongoing coaching services for active clients.
- ■Maintaining session logs and programme records as part of our coaching documentation standard.
- ■Improving the performance and usability of this website through anonymised analytics.
We do not use your personal data for automated decision-making, profiling, or third-party marketing. We do not sell, rent, or share personal data with third parties for commercial purposes.
4. Legal Basis for Processing
We process personal data on the following legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA):
- ■Consent: where you have submitted data voluntarily via the contact form or by direct correspondence.
- ■Contractual necessity: where processing is required to fulfil a coaching services agreement.
- ■Legitimate interests: website analytics used to improve user experience, where these interests are not overridden by your rights.
5. Data Retention
Contact form enquiries are retained for a maximum of 24 months from the date of submission, or for the duration of an active client relationship, whichever is longer. Session logs and programme records for active or recently concluded client relationships are retained for five years following the end of the engagement, in accordance with professional indemnity insurance requirements.
Anonymised analytics data does not contain personally identifiable information and is retained indefinitely for website performance purposes.
6. Data Storage and Security
Data submitted via this website is handled and stored within Malaysia. We apply reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or disclosure. These include access controls on studio-side records and secure handling of all digital correspondence.
No internet transmission or electronic storage is completely secure. We cannot warrant absolute security, but we are committed to taking all reasonable steps to protect data in our control.
7. Third Parties
This website uses the following third-party services, each of which may set cookies or process anonymised traffic data:
- ■Google Maps: embedded on the Contact page to display the studio location. Google may set cookies in relation to this embed. Google's privacy policy applies.
- ■Font services (Fontshare): used to serve display typography. Fontshare may log font request metadata.
- ■CDN providers (jsDelivr, unpkg, cdnjs, code.jquery.com): used to serve JavaScript libraries. These providers may collect anonymised request logs.
We do not share identifiable personal data with any of these third parties.
8. Your Rights
Under Malaysia's Personal Data Protection Act 2010, you have the right to:
- ■Access a copy of the personal data we hold about you.
- ■Request correction of inaccurate or incomplete data.
- ■Request deletion of your data, subject to any legal or contractual retention obligations.
- ■Withdraw consent where processing is based on consent, without affecting the lawfulness of prior handling.
To exercise any of these rights, contact us at [email protected]. We will respond within 21 days of receiving a verifiable request.
9. Children's Privacy
This website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through this site, please contact us and we will arrange prompt deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of the page reflects the most recent revision. Continued use of this website following an update constitutes acceptance of the revised policy. We recommend reviewing this page periodically.
11. Contact Us
Questions or requests relating to this policy should be directed to: